PRIVACY POLICY
Last updated: November 2025

This Privacy Policy explains how personal data is collected, used, and protected when you visit https://verametel.com (“Website”) and purchase digital products offered under the Vera Metel brand.

1. Data Controller
This website and all digital products are operated under the brand name Vera Metel.

Data Controller:
This website is operated under the brand name “Vera Metel”.
Legal owner and data controller: Dmitrii Metelkov.
Contact email: psy.metel@gmail.com

2. What Data We Collect
We may collect the following personal data:
  • First and last name
  • Email address
  • Billing country and basic payment-related information
  • Transaction identifiers provided by PayPal
  • Communication related to customer support
We do not collect or store credit card numbers or sensitive payment details.

3. Purpose of Data Processing
Personal data is processed strictly for the following purposes:
  • Payment processing
  • Delivery of digital products
  • Transactional and service-related communication
  • Customer support and dispute resolution
We do not send marketing emails without explicit user consent.

4. Payments and Third-Party Processors
All payments on this website are processed securely by PayPal.
We do not collect or store payment card details.
Payments are processed securely by PayPal, which acts as an independent data controller under its own Privacy Policy.
We only receive limited transaction data necessary to fulfill orders.

5. Legal Basis for Processing (GDPR)
Personal data is processed on the basis of:
  • Performance of a contract (digital product delivery)
  • Legal obligations related to payments and accounting
  • Legitimate interest in fraud prevention and customer support

6. Data Storage and Retention
Personal data is stored only as long as necessary to:
  • Complete the transaction
  • Provide access to the purchased product
  • Resolve disputes or comply with legal obligations

7. User Rights
Depending on your jurisdiction, you may have the right to:
  • Access your personal data
  • Request correction or deletion
  • Object to certain processing activities
Requests can be submitted via the contact email listed above.

8. Data Security
Reasonable technical and organizational measures are used to protect personal data from unauthorized access, loss, or misuse.

9. International Users
This website operates internationally. By using the Website, you acknowledge that your data may be processed outside your country of residence in accordance with applicable data protection laws.

10. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on the Website.

11. Contact
For privacy-related questions, you can contact us at:
psy.metel@gmail.com